There is its own atmosphere) You can even say that the box has come empty, this also rolled one time)
You can call and say that the goods are broken, in the box of cockroaches or that you did not receive the pack at all. There are many options, read their FAQ.
If you want to receive 2 goods for the price of one or in general the goods are free - it’s better to pay the services, seriously. They have been engaged for a long time, and those manuals on Amazon refund, which are in the public, have long been relevant.
its an old burned method, a good way is trying to get serial numbers from the back of xbox ps4 etc from craiglist sellup stuff like that and trying to get the original shipping address of the buyer, you can call support and reclaim warranty of certain items like that