"Recently I sent two groups of people to the same hotel, on the same days, but through two different agents. The Patriarch was chosen by one of them. Both managed, but here I will describe only the interaction with the Patriarch, so as I write in his topic. Why didn’t I send both groups through one agent? Well, I have my own reasons, which I will not describe here, has nothing to do with the topic, Father.
So, about the order from the Patriarch: efficiency of communication is top five! Cordiality is priceless
View attachment 9703 For the rest there is MasterCard We wrote to each other, discussed what my people need, confirmed our power and the fact that the indicated HOTEL paradise is within the competence of the Patriarchate of All Rus'
View attachment 9700 We quickly placed an order, worked without a guarantor, and made the aircraft ourselves. They did it in 3 days. On the required day, the group flew to Turkey and transferred to the hotel (they bought the transfer themselves inexpensively). But still, before entering the hotel, they decided to call, check if everything was okay, but in Turkey, as often happens, they are confused with this, they searched and searched, even though they couldn’t find a reservation, they said there was no reservation, people were upset, they wrote to me “ushef, “everything is gone,” and I’m writing this to the priest, I was also upset, I promised people, I took money from them (although I honestly warned what kind of system it was), I told the Patriarch, let’s return the donation to the Russian Orthodox Church, and I’ll urgently give it to them at a fair rate It's more modest to buy a hotel. But the priest reassured me, said that there was no need to worry, this was not a rally, but just a glitch, and asked for an hour and a half of time to resolve the issue. In addition, from his communication it was clear that he was ready to return, but he wanted to fulfill the service and not cancel anything and create a vacation for people exactly where they planned, he did not even suggest other hotels, he immediately said that this one would do it. The Patriarch showed a high level of professionalism and turned out to be a man of his word: within an hour he changed the reservation and offered to move in, which the people did. During this time, he repeatedly kindly asked how people were doing (a group with a small child), asked if they had found some shade and a cafe where to relax after the flight while he solved the problem. People moved in safely, and not for a day or two, but for a week! For which both they and I are very grateful to the Patriarch! Thank you very much for your honest approach and ability to deliver what you promised!
The hotel is luxurious - RIXOS PREMIUM! A giant swimming pool, amazing restaurants, evening shows, and children are simply in love with the children's RIXI CLUB!
For all guests of this heavenly hotel there is a free transfer to the expensive and presentable large fabulous “city of entertainment” - LAND OF LEGENDS. Free because this town belongs to the same hotel chain, and the rest, if you please, have to pay for everything, like the transfer. This is something like Disney Land: a large fairy-tale castle, almost a hundred water slides, water shows of sea animals, roller coasters, beautiful surroundings, and periodic concerts of Russian stars in the evenings.
One day the group visited this promised land, thanks again to the Patriarch, completely free of charge. And one evening we visited this national gathering to watch one of the matches of the 2018 FOOTBALL WORLD CUP on a huge screen installed at the foot of the magnificent fairy-tale castle LAND OF LEGENDS!
This is how it looked, as if they were watching this spectacle in the Cathedral of the Patriarchate)))
But suddenly something happened! As if the descent of the blessed fire over the crowd and the cathedral, the image of the Patriarch appeared! Everyone froze, everyone forgot about football! ))
Another second, and now, instead of the MATCH, THE FRATE HIMSELF appeared on the screen and addressed this enthusiastic crowd in the center of the Ottoman Empire! ))) The Patriarch’s calm voice read out, addressing 90% of the public relaxing at the ticket office, and told them about his preferential accommodation program, and set them on the right path))
Well, after completing his speech and the match, as a sign of respect to all Russian speakers, the Patriarch made a presentation: in one second he threw GRISHA LEPSA onto the stage directly from Moscow, and the evening continued with a “glass of vodka”, etc., with the permission of the Patriarchate, of course)
May the Patriarch not be offended for the fact that there are no photos from the hotel itself, since on vacation with small ones, you know, it’s difficult to get the right shots, attention and time are spent on other things
Thanks Patriarch!
You can work with a person!"