- Joined
- 03.08.23
- Messages
- 12
- Reaction score
- 26
- Points
- 13
As a customer who values honesty and reliability, I must share my recent experience with Bestgreenlogs/F4aer. After much consideration and research, I decided to purchase a product from them, motivated by their promising descriptions and apparent credibility. Unfortunately, my experience post-purchase has been deeply disappointing. Despite having completed my payment, the promised product was never delivered. I waited patiently, considering possible delays, but as days turned into weeks, it became evident that there was a significant issue. I attempted to reach out to them multiple times for an update or an explanation. Each interaction left me without substantial information or a clear path to resolution. The lack of communication and transparency has been frustrating and concerning.
I understand that mistakes and oversights can happen in any business. However, the absence of any effort to rectify or even acknowledge the situation is unacceptable and reflects poorly on F4aer's commitment to its customers.
Without the product or a refund, they are leaving me no choice but to advise potential customers to approach Bestgreenlogs/F4aer with caution. The experience has been an unfortunate reminder that thorough vetting and cautious optimism are necessary when engaging with new vendors.
I understand that mistakes and oversights can happen in any business. However, the absence of any effort to rectify or even acknowledge the situation is unacceptable and reflects poorly on F4aer's commitment to its customers.
Without the product or a refund, they are leaving me no choice but to advise potential customers to approach Bestgreenlogs/F4aer with caution. The experience has been an unfortunate reminder that thorough vetting and cautious optimism are necessary when engaging with new vendors.
In the spirit of fairness, should this situation be resolved satisfactorily in the future, I am open to updating this review to reflect any positive changes.